Ten things to check
1. Check the expiration date
Some offers close at a specific time or in a specific time zone.
2. Review product exclusions
Brands, bundles, gift cards, subscriptions, and new releases may be excluded.
3. Confirm the minimum spend
The threshold may apply before tax, shipping, or gift cards.
4. Check who can use the offer
Some savings are for new customers, members, students, or specific regions.
5. Sign in to the right account
Member and account-specific offers may not work as a guest.
6. Enter the code carefully
Copy from the retailer handoff and remove accidental spaces.
7. Try one offer at a time
Many retailers do not allow multiple coupons on the same order.
8. Check the purchase channel
An offer may be app-only, online-only, or limited to store pickup.
9. Look for an automatic discount
The retailer may already apply the better offer at checkout.
10. Ask the retailer
Customer support can confirm whether the basket meets the published terms.
Still having trouble?
Return to the retailer guide, re-check the restrictions, and confirm the basket total before contacting the retailer.
Find a store guide